Cancellation policy

Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. 
You can cancel a pre-order order that has not yet been fulfilled by logging into your account here. If the order has been fulfilled, then you can't cancel the order, but you can request a return. See our returns policy for more details on returns and refunds.

If your order includes both in-stock and preorder items, the full order will ship once the preorder items become available. If you’d prefer to split your shipment, please contact us.